Course : HR-sensitive interviews: avoiding pitfalls and preventing disputes
Practical course - 2d
- 14h00 - Ref. EFD
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 | Distinguishing the specific features of different HR interviews |
| Comply with legislation when conducting interviews |
| Practice conducting HR interviews with an assertive approach |
| Know the communication techniques appropriate to the interview and the people involved |
Intended audience
Human Resources managers, managers or anyone in the company who needs to organize or conduct HR interviews.
Prerequisites
Basic knowledge of HR interviews.
Practical details
Hands-on work
Training in conducting sensitive HR interviews, role-playing, group debriefing, experience sharing.
Course schedule
1 Understanding the specifics of different HR interviews
- Strengthen ties during the induction interview.
- Conduct the renewal or end-of-probation interview.
- Prepare for a feedback or sanction interview.
- Understand the issues involved in negotiating or modifying employment contracts.
- Understand the impact of appraisal interviews.
Exercise
Case study: the distinction between feedback and sanction interviews.
2 Understand the legal environment for different types of interview
- Acquire the legal framework for the various interviews.
- Understand the challenges and benefits of legislation.
- Raising awareness and informing stakeholders.
- Identify the rights and obligations of the parties to an employment contract.
- Determining whether a fault is sanctionable.
Group discussion
Case studies on penalty reclassifications.
3 Preparing for sensitive interviews
- Adapt your message to the interview objective.
- Anticipate sensitive moments in the interview.
- Preparing for a difficult interview.
- Analyze the challenges and the room for maneuver.
- Understand and anticipate reactions to change.
Hands-on work
Prepare for an interview of your choice to be operational (refusal of paid leave, pay rise, special topic with an employee representative, etc.).
4 Successful communication
- Adapt your posture to the interview and the person you are talking to.
- Transmit a message using the "sandwich" method.
- Facilitate communication through active listening.
- Master various communication tools: reformulation, questioning methods, etc.
- A successful refocusing interview.
Role-playing
Role-playing: announcing a refusal to an employee's request.
5 The key stages of an HR interview
- Identify the different stages of an interview.
- Understand the process and operating rules of an interview.
- Reinforce memorization for better recall.
- Analyze practices with a view to continuous improvement.
Role-playing
Training in different techniques. Mock interviews.
Customer reviews
4,2 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
ELODIE R.
28/05/26
5 / 5
I really enjoyed this training course; thank you very much for leading it and for sharing your experience.
AMÉLIE C.
28/05/26
4 / 5
A lack of exercises simulating difficult situations.
SABINE M.
28/05/26
4 / 5
The section on interviews is too extensive (the approach and operating procedures) --> to be adapted depending on the specific interview. Fewer practical exercises than set out in the distance-learning programme --> recommended for face-to-face delivery.
Publication date : 05/30/2024
PARTICIPANTS
Human Resources managers, managers or anyone in the company who needs to organize or conduct HR interviews.
PREREQUISITES
Basic knowledge of HR interviews.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
Human Resources managers, managers or anyone in the company who needs to organize or conduct HR interviews.
PREREQUISITES
Basic knowledge of HR interviews.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TEACHING AIDS AND TECHNICAL RESOURCES
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.
Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class
Dernières places
Date garantie en présentiel ou à distance
Session garantie
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.