Course : Optimizing the performance of suppliers and subcontractors
Practical course - 2d
- 14h00 - Ref. FST
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 | Integrating supplier management into purchasing performance |
| Implement a supplier selection and evaluation process |
| Define performance monitoring and evaluation indicators |
| Anticipating incident management |
| Delegate quality assurance processes to suppliers |
Intended audience
Quality and purchasing managers, purchasing managers, general service managers, buyers.
Prerequisites
Basic knowledge of quality.
Practical details
Exercise
Case studies and scenarios followed by group debriefing, examples, experience sharing.
Teaching methods
Active, participative teaching methods. Alternating theory and practice with application to the context and experience of participants.
Course schedule
1 Selecting suppliers and subcontractors
- Draw up a list of suppliers and subcontractors.
- Understand the purchasing process.
- Write product or system specifications.
- Defining total quality.
- Choose appropriate criteria for evaluating and selecting suppliers.
Exercise
Definition and choice of indicators in sub-groups. Collective debriefing.
2 Monitoring performance: tools and methods
- Select new suppliers following a certification audit.
- Monitor quality, price and deadlines.
- Calculate the cost of obtaining quality within the company and from suppliers.
- Analyze the cost of failures, check against prevention investment.
- Negotiate with suppliers on the cost of non-quality.
- Create a dashboard using relevant indicators.
- Tracking tools for each supplier and global consolidation of results.
- Set continuous improvement targets with suppliers.
Case study
In sub-groups: create a dashboard using selected indicators. Collective debriefing.
3 Supplier quality assurance (AQP/AQF)
- The quality assurance contract: definition and conditions.
- Buyer and supplier liability.
- Transmit information.
- Communicate a regular assessment of our actions to our partners.
- Make them feel like stakeholders and involve them in continuous improvement.
Exercise
Situational exercises on communicating information with partners. Group debriefing.
4 Managing non-compliance with commitments
- Request corrective action.
- Trigger audits in case of doubt.
- Implement the necessary penalties for non-compliance.
- Manage conflicts and exercise greater oversight.
- Maintain your relationship with your partner, if possible.
Case study
Escalating a conflict with a supplier or subcontractor. List possible actions. Collective debriefing.
Customer reviews
4,4 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
MRABET SAÏD E.
18/06/26
5 / 5
The trainer led the session very well, and the practical exercises were realistic. I’m not usually a fan of online training courses, but this one was well put together.
VALENTIN C.
18/06/26
5 / 5
The training course was comprehensive and accessible, despite the complex subject matter
PIERRE-HENRI M.
18/06/26
5 / 5
It’s interesting, yes, but as a buyer, there’s nothing new – just some reminders, which are nonetheless interesting
Publication date : 05/23/2024
PARTICIPANTS
Quality and purchasing managers, purchasing managers, general service managers, buyers.
PREREQUISITES
Basic knowledge of quality.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
Quality and purchasing managers, purchasing managers, general service managers, buyers.
PREREQUISITES
Basic knowledge of quality.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TEACHING AIDS AND TECHNICAL RESOURCES
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.
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Remote class
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Date garantie en présentiel ou à distance
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This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.